Frequently Asked Questions

Step 1: Login to -> Register


Step 2: Enter full account information

Step 3: After registration successful you will receive a confirmation email registration

Step 4: Confirm email subscription from USDCrypto

Step 5: After successful verification, you go back to the homepage to check your account information and experience the features at

Step 6: Check the wallet USDC and wallet ETH (Ethereum)

  • Wallet information USDC

  • Wallet information ETH (Ethereum)

Step 1: You can download the Google Authenticator (2FA) app on both appstore or google play.

Step 2: Go to My Profile on -> Activated Google Authentication (2FA)

Step 3: 

  • After download and install on mobile or tablet, click the "+" sign to scan the bar code from application.
  • Enter 6 characters received after scanning the QR code into "Enter Code" and click on "Submit" to complete.

  • Deposit

Step 1: After when you have accounts on (if you have no accounts on see instruction), follow the next Wallet (1) -> VNĐ (Vietnam dong) (2) -> Import Amount VNĐ (3) -> Deposit (4).

Step 2: After enter the amount you want to deposit, you go to check the credit information and the status of the refill as picture. For security reasons, you should attach proof of payment.

Step 3: Successful recharge status.

  • Withdraw

Step 1: Go to Wallet (1) -> VND (Vietnamese dong) (2) -> Withdrawals (3) -> Add New Bank Account (4) 

Step 2: Enter your bank account information.

Step 3: Enter the amount you want to withdraw and validate the Google Authenticator code (Guideline for enabling Google Authenticator Authentication on After click Confirm.


How To

  • Go to
  • Enter a strong but easy to remember password. Do not forget it.

    • This encrypts (protects) your private key. It does not generate your private key. This password alone will **not** be enough to access your Ether.
  • Click the "Create New Wallet"
  • Download your Keystore / UTC file & save this file to a USB drive.

    • This is the encrypted version of your private key. You need the password to access it. It is safer than your unencrypted private key but you must have your password to access it in the future.
  • Read the warning. If you understand it, click the `"I understand. Continue"` button.
  • Print your paper wallet backup and/or carefully hand-write the private key on a piece of paper.

    • If you are writing it, it is recommend you write it 2 or 3 times. This decreases the chance your messy handwriting will prevent you from accessing your wallet later.
  • Copy & paste your address into a text document somewhere.

    • Search your address on Bookmark this page. This is how you will view your balance at any time
  • Send a small amount of Ether (0.0001 ETH) from your previous wallet or exchange to your new wallet.
  • Unlock your new wallet from the Keystore / UTC file on your USB drive or via the private key that you printed out. Ensure it unlocks the wallet you are sent to and matches the bookmark you have.

    • Do not simply leave your new wallet open. Pretend you are coming back a year later to access your riches. Can you do it?
  • Send a small amount of Ether (0.00001 ETH) from this new wallet to another address.

    • Perhaps our donation address? We are a free, open-source service. There are no fees, no ads, no tracking, no cookies, no selling your data.
  • Ensure you have recorded all necessary bits of information and the addresses match at all times. If they don't, you mis-wrote something somewhere. That means it's time to start from the beginning in order to make sure you never lose access to your funds.

Doing all of this is tedious, but it ensures you (1) have complete access to your funds (2) the address you sent to is correct and matches the private key you have saved and (3) you can rest easily for years to come, knowing you will be able to access your ETH later.

Safe Storage of Backups

It is recommended that you store backups of both forms of your key (the Keystore / UTC file version and paper wallet version) in physically separate, offline environments.

This prevents loss of the private key & password due to: dead hard drive, lost USB drive, wet piece of paper, etc. Keep in mind that physical loss can affect an entire area (e.g. fire, flood).

We cannot recover your key

MyEtherWallet is not a web wallet and cannot recover your private key or password, access your account, move funds, recover funds, nor cancel/reverse transactions.

We are a client-side interface that allows you to interact with the Ethereum blockchain. Please secure & back up your key like the millions of dollars it could some day be worth.


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